CASE STUDY: THE UNIVERSITY OF TENNESSEE MEDICAL CENTER
EnableComp quickly turned UTMC’s zero balance accounts into a significant new revenue stream to grow the bottom line. To date, over $91 million has been collected for UTMC.
EnableComp quickly turned UTMC’s zero balance accounts into a significant new revenue stream to grow the bottom line. To date, over $91 million has been collected for UTMC.
Before working with EnableComp, UTMC’s gross collection rate was 39% for Workers’ Compensation claims. While that is a respectable number by many standards, the leadership team at UTMC knew they were losing money by handling collections internally.
Within the first year of working with EnableComp, UTMC received over $3.3 million from zero balance workers’ compensation accounts alone. After seeing the results, UTMC decided to have EnableComp handle all workers’ compensation accounts from day one.
“Work comp is a small percentage of our accounts receivable, so it wasn’t getting the attention it needed. Our staff didn’t understand what we were supposed to get paid, and often payers didn't know either. We needed an expert to make the whole process more efficient.”
