Technology is a necessity if you want to successfully address your denial rates. There are too many gaps and errors associated with manual processes, and trying to stay on top of all the intricacies of managing healthcare claims, such as filing deadlines, is very cumbersome when attempting to do this manually.
The reality of denials and their trends is not likely to change, resulting in a willingness to invest in third-party technology solutions that can make them more manageable. Accountability with those partners is key!